State of Alaska > Department of Corrections > Administrative Services > Information Technology

Information Technology

The Information Technology (IT) department provides technology-based tools, services, and support to the entire Department of Corrections. IT ensures that the services provided meet the mission and vision of the agency by following priorities set by department leadership.

The IT department is comprised of two functional units: Application Development and Operations.

Vacant

This unit manages design and development of Alaska Corrections Offender Management System (ACOMS), new applications, and enhancement and support of existing applications to support organizational needs. This unit is also responsible for the design and maintenance of databases to support department applications.

To submit an ACOMS Error or Bug report, please send a detailed email to: docacoms@alaska.gov

DOC Policies & Procedures:

Vacant

This unit installs, configures, and maintains technology infrastructure elements such as PCs, servers, networks, information security, video-conference equipment, etc. Operations also provides administration and support for desktop PCs, laptops, web servers, applications servers, and database servers. Management of a help desk for user support also falls under this unit.

To request assistance from DOC IT, please send a detailed email to: doc.networkhelp@alaska.gov or call them at (907) 269-7355

Of Interest

DOC Web Filter Waiver Form
VINE Link
Statewide IT Standards
Statewide IT Policies & Procedures
Email DOC Help Desk or call 907-269-7355
ACOMS Design Requests
DOC-WEB Intranet (Password Required)

Alaska Department of Corrections

Information Technology

DOC Policies & Procedures:

Of Interest

Quick Links